Provider FAQ: Clinical Collaboration with Simple Solutions

Welcome to the provider portal for Simple Solutions. I am Kathy Garrett, and I serve as a dedicated extension of your clinical team, providing the intensive behavioral education necessary to manage complex metabolic conditions.

What are your professional credentials?

I hold a Bachelor of Science in Nutrition Education, which provides the academic foundation for my clinical approach. Additionally, I am:

• CHES® (Certified Health Education Specialist): Nationally board-certified in the design and delivery of health interventions.
• NASM-CPT (Certified Personal Trainer): Qualified to implement safe, evidence-based physical activity protocols.
• NPI Registered: I am a credentialed provider with a National Provider Identifier.

What specific conditions do you manage?

I specialize in Intensive Behavioral Therapy (IBT) and Diabetes Self-Management Education (DSME). My curriculum is mapped to the following clinical indications:

Condition	ICD-10 Focus	Educational Intervention
Prediabetes	R73.09	Reversal strategies, glycemic load education, and habit-stacking.
Type 2 Diabetes	E11.9	Medication adherence, CGM data literacy, and carb-consistency.
Obesity	E66.9	Sustainable caloric deficit, resistance training, and satiety signaling.
Hypertension	I10	DASH diet implementation, sodium reduction, and stress management.

How is patient data handled and shared?

• HIPAA Compliance: I utilize a 2026-standard, encrypted platform (Healthie) that includes a signed Business Associate Agreement (BAA).
• SOAP Notes: After each session, a structured SOAP note (Subjective, Objective, Assessment, Plan) is generated.
• EHR Integration: I can provide these notes via a secure provider portal, fax, or direct upload, ensuring that your patient’s chart reflects their behavioral progress and metrics (A1c, Weight, BP).

What evidence supports this model?

My practice is guided by the latest clinical research. Most notably, Romadlon et al. (2024) demonstrated through a systematic review and network meta-analysis that structured self-management education is the top-ranked intervention for improving T2D clinical outcomes, leading to a mean HbA1c reduction of -0.61% and a fasting glucose reduction of -23.33 mg/dL.

How are your services billed?

I offer three flexible pathways to ensure there are no financial barriers to care:

1. Direct Patient Pay: I offer a Self-Pay Discount to make education accessible for those without comprehensive coverage.
2. HSA/FSA Eligible: My services are a qualified medical expense for patients with Health Savings or Flexible Spending Accounts.
3. Practice Integration (1099): I can be contracted as a 1099 employee of your practice. Under this model, your clinic may bill for my services “Incident-To” using appropriate CPT codes (e.g., 98960–98962), creating a new revenue stream for your practice while I handle the patient load.

How do I refer a patient?

Simply provide the patient with my referral card or fax a standard referral form to [Your Fax Number]. I will handle the intake and provide you with a notification once the first session is complete.